Services A-Z (98)

A

Accessing Wireless Service (WiFi)

Administrative Application Changes

Application and System Integration Adjustments

Application Consultation / Project Request

Application Issue Reporting / Troubleshooting

B

Banner & Banner related changes

Banner & Banner related Product / Service Consultation

Banner Access Request

Banner Issues / Troubleshooting

Banner Password Reset

Blackboard Course Merges

Blackboard General Issues/Errors

Blackboard Organization Request

Blackboard Third Party Tool Integration

C

Cable TV

Computer Hardware Troubleshooting

Computer Setup: New, Reimage and Reconnect

Computer Transfer

Conference Phone - Loan

D

Data Consulting Services

Data Governance and Standards

Database Administration

Department Storage

Disability Services

Document Imaging Additions, Hardware and Implementations

Document Imaging Issues or Troubleshooting

E

Email / Account Name Change

Equipment Loan

Equipment Purchases

Event Management Application

F

Faculty / Staff Accounts

Faculty/Staff Email Troubleshooting

Firewall Rule Requests

Fisher Analytics Training / Access

Fisher Next Issues/Errors

Fish-R-Net Issues

Fish-R-Net Reset or Retrieve Username, ID or PIN

G

Gaming Console / Entertainment Device

Global Email Services

Guest Accounts

I

iClicker Cloud – Interactive Polling Tool

Infobase Learning Cloud (formerly Hoonuit)

Installing Software

Instructional Technology Enhanced Classrooms (ITEC)

ITSM /Service Catalog Changes / Suggestions

L

Laptop Loan Request

Lecture Capture (Yuja)

Lifecycle Replacement

M

Media Consultation

Media Requests

Mobile and Other Device Troubleshooting

Mobile Communication Device Service Addition

Mobile Communications Device - Upgrades and Plan Changes

my.SJFC.edu

O

Office / Equipment Move

Official Website (sjfc.edu) Permissions

OIT Project Request

P

Password Reset

Personal P: Drive

Pharos Printing

Printer Setup and Troubleshooting

Q

Qualtrics - Change Ownership

Qualtrics - Create/ Manage Surveys

Qualtrics - Issues / Troubleshooting / Training

R

Remote Lab Access

S

Scantrons

Server Support

Smarthinking

Software Troubleshooting

Student Clubs and Organizations Sites (FisherSync)

T

Technology Consultation and Room Design

Telephone Service - Moves, Changes and Troubleshooting

Turnitin Instructor Account Request

Turnitin Training

TutorTrac

V

Vendor Accounts

Voice and Data Cabling / Infrastructure

Voicemail Service

VoiceThread

VPN (Virtual Private Network)

W

Website Support

Wired Connectivity

WordPress Sites

WSON Simulation Center

Z

Zoom