Service Catalog

Categories (10)

Email, Storage and Collaboration

Outlook & Calendar, Distribution Group, Shared Mailbox changes or requests.
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Google Services

GMail, Google Drive, Calendar, Sites, etc.
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Security and Safe Computing

Protecting sensitive and confidential SJFC information is critical to the college's success and is the responsibility of all members of the Fisher community.
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Professional Services

Media Services, Data Analytics and IT Service Management
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Network and Communications Services

Cable TV, Internet connections, SJFC owned mobile devices, Telephone and Voicemail.
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Administrative Systems, Applications and Website Related Services

Banner, Banner Document Imaging, Web support, mySJFC, Qualtrics.
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Accounts and Access

Account Unlock, Password Resets, Name Changes
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Teaching and Learning Classrooms

Tools for classrooms including Blackboard, Lecture Capture, ePortfolio, Zoom & Disability Services.
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Hardware, Software and Printing

Computer Troubleshooting, Virus Removal, Software/Printing Setup & Troubleshooting.
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Training

Training for Blackboard, Educational Technologies and SJFC software.
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Services (3)

Ensemble Anthem

Application for personal recordings for use in courses.

I Would Like Assistance (Submit a Ticket)...

Use this service to submit a ticket for any general issues that you are having.

I have a question...

Use this to ask the OIT Service Desk any general questions.