Service Catalog

Categories (10)

Email, Storage and Collaboration

Outlook & Calendar, Distribution Group, Shared Mailbox changes or requests.

Google Services

GMail, Google Drive, Calendar, Sites, etc.

Security and Safe Computing

Protecting sensitive and confidential SJFC information is critical to the college's success and is the responsibility of all members of the Fisher community.

Professional Services

Media Services, Data Analytics and IT Service Management

Network and Communications Services

Cable TV, Internet connections, SJFC owned mobile devices, Telephone and Voicemail.

Administrative Systems, Applications and Website Related Services

Banner, Banner Document Imaging, Web support, mySJFC, Qualtrics.

Accounts and Access

Account Unlock, Password Resets, Name Changes

Teaching and Learning Classrooms

Tools for classrooms including Blackboard, Lecture Capture, ePortfolio, Zoom & Disability Services.

Hardware, Software and Printing

Computer Troubleshooting, Virus Removal, Software/Printing Setup & Troubleshooting.

Training

Training for Blackboard, Educational Technologies and SJFC software.

Services (3)

ePortfolio

Portfolio application used to store classwork and experiences for use after graduating.

I Would Like Assistance (Submit a Ticket)...

Use this service to submit a ticket for any general issues that you are having.

I have a question...

Use this to ask the OIT Service Desk any general questions.