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Categories (10)
Email, Storage and Collaboration
Outlook & Calendar, Distribution Group, Shared Mailbox changes or requests.
Google Services
GMail, Google Drive, Calendar, Sites, etc.
Security and Safe Computing
Protecting sensitive and confidential SJFC information is critical to the college's success and is the responsibility of all members of the Fisher community.
Professional Services
Media Services, Data Analytics and IT Service Management
Network and Communications Services
Cable TV, Internet connections, SJFC owned mobile devices, Telephone and Voicemail.
Administrative Systems, Applications and Website Related Services
Banner, Banner Document Imaging, Web support, mySJFC, Qualtrics.
Accounts and Access
Account Unlock, Password Resets, Name Changes
Teaching and Learning Classrooms
Tools for classrooms including Blackboard, Lecture Capture, ePortfolio, Zoom & Disability Services.
Hardware, Software and Printing
Computer Troubleshooting, Virus Removal, Software/Printing Setup & Troubleshooting.
Training
Training for Blackboard, Educational Technologies and SJFC software.
Services (2)
I Would Like Assistance (Submit a Ticket)...
Use this service to submit a ticket for any general issues that you are having.
I have a question...
Use this to ask the OIT Service Desk any general questions.
Additional Resources
Popular Services
Viruses, Malware & Phishing: Detection, Prevention & Removal
I Would Like Assistance (Submit a Ticket)...
VPN (Virtual Private Network)
Installing Software
Ensemble Anthem
My Recently Visited Services
Media Requests
Personal P: Drive
iClicker Cloud – Interactive Polling Tool
Banner Access Request
my.SJFC.edu
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