Welcome to the OIT Sevrice Desk | Kearney Basement K-053 - 585-385-8016

Teaching & Learning Tools

Below are a few tools that can assist you with remote teaching or learning.
Classroom Technology Guide
Ensemble Lecture Capture 



  Remote Tools

The OIT Knowledge Base has information on topics to help you with remote access, teaching tools and more.

How to set up a VPN 
How to Remote Desktop


  COVID-19 Updates

For the most up-to-date information about the College’s response to COVID-19, please visit our update page:

SJFC COVID-19 Updates 

 Getting Started

New students, faculty, and staff start here to learn how to login to email, computers on campus, and access applications via mySJF.
Get Started 

 Get Help

To find  a “self-help” solution (without generating a ticket), browse the Knowledge Base to troubleshoot your technology issue. To submit a ticket directly to the OIT Service Desk, go to Submit a Ticket 

  OIT Services

View our services to learn more about what we offer and how we can help you with your technology needs.
OIT Services 


OIT partners with the DePeters Family Center for Innovation & Teaching Excellence to offer technology specific professional development opportunities. Visit the Workshops & Events page to view upcoming offerings.

OIT Service Desk Location | Hours | Contact

The OIT Service Desk is the primary contact for all support issues.

  • Location: Basement of Kearney Hall in K-053
    Phone Support Available 24/7
    Self-Service Available 24/7
    Walk-In Support Available During the Hours Listed Below
    Contact Info:
    Phone: (585) 385-8016

    Normal Hours: Fall & Spring Semesters
    Monday - Friday: 7:30 AM - 10:00 PM
    Saturday: 8:00 AM – 5:00 PM
    Sunday: Phone Support & Self-Service Only

    Holiday/Break Hours: Spring and Winter
    Monday - Friday: 08:00 AM – 05:00 PM
    Saturday: 08:00 AM – 12:00 PM
    Sunday: Phone Support & Self-Service Only

    Summer Hours:
    Monday - Friday: 8:00 AM - 5:00 PM
    Saturday: 8:00 AM - 12:00 PM
    Sunday: Phone Support & Self-Service Only

OIT News and Updates (via Twitter)