Banner Issues / Troubleshooting


Service Overview

This service allows users to request assistance to solve Banner issues.

Available To

Faculty & Staff

Features

General Banner issues arise periodically and need to be resolved.

How is this service delivered?

 Admin services investigates the issue and use ellucian HUB to see if there is any documentation on the reported issue.  If necessary a ticket is opened with Ellucian if needed or direct the end user to open a ticket