My Recently Visited Services
Assistance using classroom technology such as projectors and PCs currently in the classroom.
OIT will loan out equipment to faculty, Staff, and Students for business related purposes.
The SJF Virtual Computer Lab is a new service being piloted by OIT. This SJF Virtual Computer Lab is a collection of lab computers in the cloud, that can be accessed from a laptop or iPad, from both on and off-campus. The SJF Virtual Computer Lab can be found in the my.sjf Launchpad. If you have any questions, or you would like your class to pilot the Virtual Computer Lab, please contact the OIT Service Desk at 585-385-8016.
Assistance with connecting to or troubleshooting a network printer.
Installation of structured cabling system by request.
Upgrade or change an existing plan for an SJFC-owned cellphone or tablet.
Request a move, change in service or troubleshooting for issues with telephones and related equipment.
Banner Document Management (BDM) is SJFC's Enterprise Document Imaging solution
Detection, prevention and removal of viruses, malware and phishing attempts.
Assistance with errors and issues relating to faculty/staff email
Questions regarding email services such as distribution groups, exchange public folders, shared mailboxes and other email related services.
Assistance with using the nursing simulation enhanced equipment in the Simulation Center.
Troubleshooting for issues with software on your SJFC-owned computer.
Anti-plagiarism tool usable via website or through Brightspace.
Training for New Faculty on Brightspace and other Educational Technologies.
Training for Faculty and Staff on various software applications (Brightspace, Zoom, Turnitin, VoiceThread, ePortfolio and EvaluationKit)