Popular Services

Assistance using classroom technology such as projectors and PCs currently in the classroom.

Use this service to submit a ticket for any general issues that you are having.

Software installation and procurement for SJFC-owned computers.

SJFC network account password reset.

Setup printing from campus and personal computers via MobilePrint.

Request for specific media related technologies for use in classrooms or event spaces. Microphones, projector support, technician support, sound amplification etc

Application for personal recordings for use in courses.

Support and Troubleshooting of SJFC-Owned mobile devices. Limited support for non SJFC-owned devices.

Wireless access around campus.

Assistance with Fish-R-Net login.

General issues and error messages encountered in Blackboard.

Service for preparing, combining and downloading e-text files for students who have a documented qualified disability.

Questions regarding email services such as distribution groups, exchange public folders, shared mailboxes and other email related services.

Tool to record online lectures and other content for courses.

Request a move, change in service or troubleshooting for issues with telephones and related equipment.

Report an error or issue you are experiencing with an application or system integration

Guest accounts for visitors.

Wired internet connectivity on campus.

my.sjfc.edu is the SJFC campus portal where you may login to access applications and services such as Blackboard, Fish R Net, G-Mail, Lavery Library, ResLife Online, financial information and more

Online tutoring service for basic and advanced subjects.

Merge the rosters of multiple courses into one master course so all grading is managed in one course.

VPN access to P: and other campus resources from off campus.

Use this to ask the OIT Service Desk any general questions.

All faculty, staff and students are allotted a specific amount of network space. The P: drive is your Personal network space on the server and is accessible both on campus and off campus. The P: drive is backed up nightly.

This service allows SJFC employees to submit a project requesting application consulting services, system integration or new application development