The Office of Information Technology manages the computer replacement process for all computers owned by the university. Fisher follows a five-year replacement cycle for all computers. When a computer is due for replacement, it will be replaced by a similar computer. For example; if a faculty member has a laptop due for replacement, it will be replaced with a comparable, newer model laptop. If a staff member has a PC, but wants to replace it with a Mac instead, the Fisher employee will need to submit a Technology Request Form for the change and the employee's department will pay the difference in cost. The reason for this is that the computer replacement program is funded by an annual budget that plans for “like for like” replacement. OIT makes decisions on standard computer models each year to maximize efficiency in deployment and support, which in turn enhances customer experience.
When scheduling computer upgrades, OIT will work around the individual faculty or staff member’s schedule. When your upgrade is scheduled, OIT will send a Meeting Request. Please contact the technician if the time is not convenient or if you need to reschedule the appointment.
What happens to my old computer? Recycling Electronics
If you have questions about the Computer Replacement process, please contact the Service Desk by calling 385-8016 or send an email message to the oitservicedesk@sjf.edu.