Recreate Outlook profile - Mac

To recreate your Outlook profile on the Mac version of Microsoft Outlook, please follow the below instructions:

  1. From Finder, open the Applications folder.
  2. Ctrl+click or right-click Microsoft Outlook, and select Show Package Contents.
  3. Open Contents > SharedSupport, then launch Outlook Profile Manager.
  4. Select Create a new profile (+)and then enter a name for the new profile.
  5. Select the newly created profile and click the button with the ellipsis and click Set as Default
  6. Close the window and re-launch Microsoft Outlook.
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