OIT Service Desk - Kearny Basement K-053 - (585) 385-8415

 Getting Started

New students, faculty, and staff start here to learn how to login to email, computers on campus, and access applications via mySJFC.
Get Started 

 Get Help

To find  a “self-help” solution (without generating a ticket), browse the Knowledge Base to troubleshoot your technology issue. To submit a ticket directly to the OIT Service Desk, go to Submit a Ticket 

  OIT Services

View our services to learn more about what we offer and how we can help you with your technology needs.
OIT Services 


OIT offers a wide variety of tech training online and in-person. Robin Schmid can schedule customized training sessions for depts, small groups or one-on-one. Email her or call (585) 385-8409.
Learn More 

OIT Service Desk Location | Hours | Contact

The OIT Service Desk is the primary contact for all support issues.

  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10:00 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed
  • Summer Hours:  Monday-Thursday: 8:00am - 7:00pm
    Friday: 8:00am - 8:00pm Saturday 8:00am - 12:00pm
  • Phone: (585) 385-8016

OIT News and Updates (via Twitter)

Training Calendar

OIT offers a full schedule of training sessions that are offered throughout the year.